Marine Insurance Solutions
The fact that Christi Insurance is one of the largest marine insurance agencies in the country provides us with a significant advantage in servicing our clients.
Eric McDowell, partner at Christi, runs the Marine Insurance operations. He possesses both a master’s degree in business administration and a USCG captain’s license, as well as sixteen years experience specializing in marine insurance. Greg Jones earned his USCG captain’s license at age sixteen and has thirteen years experience of providing marine insurance expertise.
Ryan Johnson grew up boating and served as captain aboard a private corporate yacht. He has twenty years of boating experience and twelve years of offering professional marine insurance solutions.
There are not many other agents that possess these qualifications. In addition, our team is committed to providing excellent service. Here’s proof of what the Christi difference is all about as told by Eric McDowell himself:
We were not in agreement with the company’s position. After conducting research regarding the official designation of the storm, we determined at the time the storm caused damage to our client’s vessel, it was officially designated a Post Tropical Cyclone by the National Weather Service.
The policy clearly defined the definition of “windstorm” as a Tropical Depression, Tropical Storm and/or Hurricane. We then presented our case to senior management that the significantly higher deductible could not be invoked. The carrier quickly responded that they were in agreement with our position that the standard $12,000 deductible would apply. The satisfaction of calling a client to advise that we were successful in saving him $108,000 was very rewarding.
We felt this was unacceptable as the turn around would be 4 to 6 weeks. Our close relationship with electronics company enabled us to convince the carrier to allow the repair company to determine if the units could be repaired or replaced. The repairs were completed in two weeks instead of two months.
Thus, it is of great advantage to develop a good rapport. My inspection included crawling around a soot filled engine room making comments to the surveyor and yard manager regarding the repairs.
Most insurance agents, if not all, would never go out of their way to get this involved in a claim. Most would not be aware of what they were looking at. Our number one priority is to make sure your boat is repaired to the highest standards with as little burden as possible to you.
If you’re contemplating if it would be more convenient to place marine insurance coverage with a local agent or the agent that provides your business or personal insurance, or even the agent that currently provides your boat insurance coverage, don’t make that mistake. Claim service and expertise should be your number one concern.